Glass Vessels, Basin & Counter Tops Limited Warranty:
1. Madeli-USA LLC guarantees all products to be free of defects in materials and workmanship for one (1) year from the original date of purchase.This warranty extends to the original purchase and first consumer owner only.
2. If a product fails due to defects in material or workmanship during the warranty period, Madeli-USA LLC will replace it.
3. Madeli-USA LLC will not be liable for any labor charges or freight cost incurred in connection with replacement of a product.
Glass Vessels, Basin & Counter Tops Warranty will not cover:
- Damage resulting from abuse, improper use, negligence or accident during or after the installation of a Madeli's product.
- Defects resulting from any modification or improper installation.
- Glass breakage.
- Misuse of product during ambient room temperature. If the water is too hot to touch, it's too hot to use in basin.
Stone Vessels, Basin & Counter Tops Warranty will not cover:
Irregularities of Hand Crafted Stone:
Due to the natural variance inherent in the marble/natural granite and the process of carving by hand from a single block of natural stone, you can expect small difference in color and size, as well as irregularity such as areas of enhanced coloration, minor pitting, and veining which add to the individual character of each basin.
Madeli MSV233 BARLETTA COBBLESTONE STONE VESSEL is carved from natural granite boulders. Size, shape and color will vary with each one. The exterior is left in its natural weathered state. The individual personality of each natural vessel is further expressed by anomalies such as veining, minor pitting, or areas of enhanced coloration.
Due to the individual personality of each MSV-233 natural vessels, every MSV-233 natural vessel will vary within an acceptable range in shape, size and color. Due to their unique quality, we recommend that our dealers see the natural vessels off their showroom floor. By doing this we can avoid disappointing customers who otherwise would not know what their stone vessel would look like until they actually receive it. This being said, we recognize that some times you will have a customer with a particular need of size, shape and/or color. If you wish to special order a Madeli MSV-233 natural vessel, we will do everything in our power to try to satisfy your requirements. Please note that an extra charge maybe assessed for the extra effort involved in fulfilling your purchase order. If the natural vessel bowl received is not acceptable to your customer, you will be given the choice to either keep the stone vessel or pay a 25% re-stocking fee plus shipping and handling.
Madeli's Kitchen sinks are covered by a LIFETIME LIMITED WARRANTY against defects in material and workmanship. Problems attributable to abuse, misuse, improper installation, modification of original product, use of abrasive cleaning products, exposure to corrosive chemicals, lack of maintenance or accidental damage are not covered by this warranty. Liability under all warranties expressed or implied is limited to replacement of defective goods. Madeli-USA, LLC is not responsible for any labor cost related to the replacement of damaged or defective material.